General Terms

Conditions activities as described below apply to all shuttle services that are booked through our website /www.transportationbg.com/ or any other activity. You accept and terms you agree with them and are obliged to obey the they describe all rights and obligations of both parties – Transportation BGand the client. No other conditions can not be applied.

Transportation BG respects the privacy and are obligated not disclose any information about its customers. We do not collect or store credit card data on our website. All credit card payments are protected by Verified by Visa and MasterCard SecureCode and it is carried out in an environment of Borika, both we and the Bank do not have access to customer data. Your personal information remains strictly confidential and will not be disclosed to third parties.

We do not guarantee that the information published on this website is 100% accurate, updated to date and do not accept liability for any loss or damage arising from this. This website offers a large amount of information and inevitably there may be errors in it. We are not responsible and is offering no guarantee regarding the accuracy of its contents and we can not be responsible before the law for inaccuracies in this connection. We reserve the right to change the information posted on our website at any time without notice.

TRANSFER SERVICES – CONDITIONS

(1.1) Ordering service for transfers from our website you agree to be bound by these legal conditions of use and refer to your order. These conditions apply to all transfers from us. You and we agree that only these conditions apply.

(1.2) You must be at least 18 years old to order service ‘transfer’, using the method of payment on our website.

(1.3) To order a shuttle service, you must follow the instructions provided in our website or sent to your offer. All requests for transfer services must be made at least 24 hours before your departure.

(1.4) If your order is accepted, we will confirm this through the email address you provided when booking.

(1.5) You acknowledge that all data that you a provided us for the purpose of buying the service ‘transfer’ are correct, that the credit card you use for your personal aim and it has Efficient funds to cover the cost of the transfer. We reserve the right to demand confirmation of the data from your credit cards before you provide shuttle service. If such confirmation can not be obtained and payment is not made, we reserve the right to cancel the reservation and the service not will be implemented.

(1.6) The prices published on our website are final and reflect the cost of transfer. Each passenger may carry one standard-sized suitcase and one piece of hand luggage, as well is the policy of airlines. Wearing of extra baggage may be allowed assessment in driver and is subject to additional charge. Please inform us if you plan to travel with an additional luggage.

(1.7) Transportation BG responsible for booking your transfer and will do everything possible to be welcomed to transfer you to the place and time specified in your reservation. Transportation BG will not be responsible for losses caused by legitimate and unavoidable delays, for you are responsible to keep the transfer, so that can be taken in time. Transportation BG not responsible for your losses (including, for example missed flight / bus / train), due to the fact that you have not allowed sufficient time for your transfer and all procedures related to that.

(1.8) If your flight is delayed towards Bulgaria, booking your transfer will be automatically changed and our representative will meet you according to new hour of you arrival. Please note that you may need to pay additional accommodation nights to the driver, if imposed on them.

(1.9) If your flight is diverted in direction Bulgaria for some reason to another airport / destination, we will make the necessary efforts to organize your transfer again of the initial place on making, but according to your new arrival time. In a situation in which our a notification of such change on flight from you is too late , you may need to make a new booking for the transfer and pay additional charges.

(2.0) If your flight is diverted for any reason, we recommend that you contact us as quickly as possible. Please keep in mind that under the terms of most airlines, the responsibility to be transported to the initial airport is the airline itself.

(2.1) All shuttle service from your hotel / address to the airport must be confirmed on Transportation BG, responsible for your reservations at least 24 hours before your departure from the hotel / address. It is your responsibility to confirm the time and place of making you from the driver.

(2.2) In case of no show or cancellation of bookings made less than 24 hours before making the amount for transfer WILL NOT BE RETURNED.

(2.3) In case of cancellation of bookings made before three days of hours you on making is recovering the full amount by order of the inverse operation card or bank account within 5 working days.

(2.4) Unto problems with your booking, you should immediately notify Transportation BG of phones that you provided in the confirmation email. We will do our best to solve the problem immediately. If you forget to inform us at this stage, we will affect many of our ability to investigate your complaint and subsequently your rights under this contract.

(2.5) All issues concerning transfer service should be directed to: +359887708623 immediately.

(2.6) Please note that all complaints must be submitted in writing to Transportation BG.

(2.7) It can change a reservation 24 hours before your departure.

(2.8) Please note that Bulgaria has banned the transportation of babies and children without appropriate child seat, depending on their height and weight. We provide free child seats. However, we recommend that you bring your own child seat for your child to ensure his safety and comfort.

(2.9) We reserve the right in our reasonable discretion, to terminate your transfer service if your behavior or that of your accompanying persons It is destructive in any momentwhatever manner and / or affects your safety and the safety of the driver. We are not responsible for any additional costs incurred to you and your accompanying persons as a result of such behavior.

(3.0) Passengers are not allowed as to wear alcoholic beverages in the car during the transfer to be consumed, throughout time the duration of the transfer. We further reserve the right to refuse transport to a customer who is visibly under the influence of alcohol or drugs.

(3.1) We are not responsible for any injury, illness or death or associated loss suffered by you or accompanying person where such injury, illness or death is not caused by lack of adequate care / skill on our part or country in fulfillment of our obligations under the contract.

(3.2) Transportation BG can not be responsible for any consequences arising as a result of one, several or all of the listed below:

a) guilt of the customer and / or accompanying him persons.

b) guilt of persons who have no contractual relationship with Transportation BG.

c) event or circumstance that we could not predict or prevent. This may involve (but is not limited to) emergence of force majeure, such as described in these terms.

(3.3) Transfer services are only for your personal use and this is a consumer contract. Accordingly, we do not accept liability for any business losses (including without limitation any loss of contracts, revenues, revenues or loss of anticipated savings, or any loss or corruption of data) caused, even if they could be provided.

(3.4) We guarantee that all ‘shuttle service’, which you purchase from our website will be carried out with adequate skill and attention as far as allows, according to our agreement. We will do everything possible to ensure that all materials and information published on our website are accurate, but unfortunately mistakes are permissible, and we reserve the right to correct such errors before your booking is confirmed.

(3.5) The term “force majeure” means that we will not pay you compensation if you need to cancel or change the service due to unexpected circumstances beyond our control. These include war, threat of war, terrorist activity and its consequences or the threat of such activity, riots, action of any government or other national or local law enforcement, industrial accidents, strikes, natural or nuclear disaster, fire, adverse weather conditions, accidents, etc.

(3.6) We may change these terms from time to time and to publish their new version of our website. You should regularly check for changes in these conditions on our website. For the conditions governing the purchase of the “transfer”, will be considered during the terms of your order.

(3.7) These conditions, together with the confirmed email and payment instructions constitute the entire agreement between you and Transportation BG.

(3.8) A person who is not party to our agreement has no rights under the contract.

(3.9) If any clause or condition of these conditions become or be declared illegal, invalid or unenforceable for any reason, that clause or provision will be eliminated, but all other provisions will remain in force.

(4.0) An email is deemed to be received when the email is received in our mail (or the next business day if it is received during the weekend or public holiday) or 48 hours after the day of departure.

(4.1) These conditions, together with the privacy policy and instructions for payment, if any, replace all other conditions that were previously applicable to the use of our website and / or sale of our service. By marking “I agree with the terms of Transportation BG “of our online reservation form formally acknowledge acceptance of all the above conditions.